Concierge
Concierge Services
Businesses and residential developments in the UK are turning more to concierge security services dual-purpose solution. Our team do do more than just monitor CCTV or manage access control; they mix the front-facing duties of a concierge with the expertise of a trained security officer, offering both service excellence, and piece of mind.
AIM Security Concierge services combine hospitality and protection. Positioned at the front desk or reception of a building, concierge security officers welcome guests, manage access control, deliveries, and respond to emergencies, all while maintaining a strong security presence.
Where you will typically find Concierge?
- Apartment complexes
- Corporate offices
- Hotels
- Private medical facilities
- Gated communities
- Commercial properties
Here’s what our team will provide
A UK-based concierge security officer typically undertakes the following:
- Greeting and assisting residents, staff, and visitors
- Monitoring access points and CCTV systems
- Handling keys, fobs, and visitor logs
- Responding to alarms or emergencies
- Reporting suspicious activity or maintenance issues
- Liaising with emergency services or building management
Every one of our team are SIA-licensed, ensuring they meet the regulatory standards for security personnel, with annual re-vetting.

